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Freeflow Agents
It takes a team of agents to handle insurance workflows
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Insurance Expert
The Insurance Expert Agent understands every detail of property & casualty insurance: commercial lines, personal lines, specialty, and E&S. It understands underwriting guides, flags compliance issues, and handles submissions & quoting.
Key strengths:
- Matches risk to the appropriate carrier
- Identifies adverse risk in the book of business
- Understands coverages and exclusions
Document Processing
Insurance runs on documents and the Document Processing Agent knows them all. Policy declarations, inspection reports,. loss runs, ACORD forms, and endorsements - this agent instantly identifies the document type, reads the fine print, and extracts the information that matters most.
Key strengths:
- Recognizes any P&C insurance document
- Extracts and normalizes unstructured data
- Understands and analyzes images
Systems Connector
Insurance runs on many legacy systems, broker portals, carrier APIs, claims dashboards, and more. The Systems Connector Agent knows how to integrate with them. It understands how each system behaves, how their APIs are structured, and how their UIs flow.
Key strengths:
- Knows the major insurance platforms, portals, and data standards
- Creates connections into APIs or UIs without waiting for custom code
- Eliminates system silos so AI Agents can complete work end-to-end
Coworker
The Coworker Agent is not just another automation tool - it’s your trusted teammate inside the Freeflow multi-agent system. Unlike a black-box AI that works in isolation, the Coworker Agent actively collaborates with you. It shares its progress, asks for feedback, and incorporates your guidance in real time.
Key strengths:
- Learns from your guidance
- Collaborates like a real teammate
- Continuously improves for compounding accuracy
Reconciliation
Insurance runs on many systems of record - but they don’t always agree. The Reconciliation Agent is constantly scanning across policy, billing, claims, and CRM platforms to keep your book of business in sync. When it spots a mismatch, it elevates issues to your team or can even transfer data itself to ensure every system reflects the most accurate, up-to-date information.
Key strengths:
- Understands which data to check across systems
- Trained on common mismatch errors
- Identifies subtle differences that humans miss
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